By using the Flumera website creating an account or completing a purchase you agree to the practices explained in this privacy policy.

Information We Collect

We may collect information provided directly by the user including.

• Name.
• Phone number.
• Order and purchase details.
• Information provided when contacting customer service.
• Some technical data related to website usage may also be collected to improve performance and user experience.

How We Use Information

Collected information is used for the following purposes:

• Processing orders and completing purchases.
• Delivering products and tracking shipments.
• Communicating with customers regarding orders or services.
• Improving user experience and developing website services.
• Sending notifications offers and marketing updates with user consent.
• Meeting legal and regulatory obligations when required.

Information Security

• Flumera applies appropriate security measures to protect personal data from unauthorized access use modification or illegal disclosure.
• Access to information is limited only to authorized persons whose work requires handling this data
• Despite taking. appropriate measures to protect data complete security cannot be guaranteed for any data transfer through the internet.

Information Sharing

Flumera does not sell rent or trade customers personal information.

Some information may be shared with trusted third parties when necessary to provide services such as:

• Shipping and delivery companies.
• Payment service providers.
• Technical providers responsible for operating some website services.
• Government or regulatory authorities when required by law.

Cookies

• The website may use cookies to improve browsing experience analyze website usage and develop provided services.
• Users can control cookie settings through their browser settings.

User Rights

• Users have the right to access personal account information.
• Update or modify personal information.
• Delete their account through the account settings on the website.
• Some information may be retained when necessary to meet legal accounting obligations or protect Flumera rights.

Data Retention

• Data is retained for the period necessary to provide required services comply with legal and regulatory requirements or protect legitimate rights and interests.

External Links

• The website may contain external links that are not managed by Flumera and we are not responsible for the content or privacy policies of these websites.

Policy Updates

• This privacy policy may be updated from time to time according to legal requirements or operational developments. Any updates will be published on this page and continued use of the website means acceptance of the updated policy.

Contact Us

• For any inquiries regarding privacy policy or personal data customers can contact Flumera team through the official communication channels available on the website.